This company is an equal opportunity employer and makes employment decisions without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. This company is a VEVRAA Federal Contractor.

Position Goal: To effectively collect patient data prior to patient appointments.  Must maintain smooth flow for all Clinical Staff Support (CSS) representatives.

• Responsible to train all new hires in CSS role.
• Travel to satellite offices to provide clinic coverage when needed
• Provide a daily clinic schedule/ lunch schedule for the CSS team due to constant changes of physician schedules
• Monitors the flow of each intake employee to try to alleviate the schedule from falling behind while performing intake on patients for assigned physicians.
• This person holds meetings and sends reminders of any changes in workflow or procedures per physician requests.
• Responsible for periodically reviewing documentation done by Intake employees to monitor and correct for learning purposes.
• The lead communicates with the physicians and staff when problems arise and provides daily physician schedules to the Front Office and Medical Assistants.
• Responsible for correcting and approving time for the Intake employees.
• Other duties as assigned.