This company is an equal opportunity employer and makes employment decisions without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. This company is a VEVRAA Federal Contractor.

Position Goal: Effectively manage a high volume, high performance team of professional front office individuals to ensure the efficiency of the patient flow and satisfaction. Ensure the physician has adequate support and supplies with budget constraints in mind. Maintain the integrity of patient and employee confidentiality through superior customer service and managerial skills for all elective clinic locations.

• Supervise and train office staff and support personnel in all satellite clinic locations.
• Maintain physician’s appointment templates as necessary.
• Adhere to all Hughston financial policies and procedures.
• Communicate effectively with THC Billing Department, insurance companies, and patients regarding billing
• Function as a backup for office staff as needed in all clinic locations as assigned.
• Order practice supplies to include office and medical supplies for front office.
• Monitor office expenses.
• Code employee time and PTO, to include the distribution of time reports to employees.
• Maintain employee coverage.
• Keep and obtain all invoices and medical contracts with local companies for services provided and forward to main clinic Practice Manager.
• Coordinate with Manager and Human Resources for any hiring or employee related needs
• Preserve the confidentiality of the Clinic’s patients, employees, physicians, and other relationships.
• Prioritize daily functions to produce a smooth running facility by completing batch reports & submitting daily deposits.
• Reconcile all daily deposits from each clinic.
• Address any maintenance issues and complete requisition forms if necessary.
• Maintain records for petty cash for each clinic.
• Serves as department liaison for Practice Manager and Corporate Director of Operations.
• Open/sort/distribute departmental mail as assigned.
• Assists with special projects as needed.
• Other duties as assigned by Management.